Shipping & Returns

Order processing for shipment:

The majority of our products are in stock,For orders from USA,we may be ready to be shipped from our warehouse in USA. We ship orders via USPS and UPS o locations in the United States and US territories. We reserve the right to change shipping providers depending on speed of shipment & price. All orders are processed within 3-5 business days unless otherwise noted on a product page. US shipping usually takes 3-10 days.For orders from other area like europe or middle east,we will ship from our domestic warehouse ,shipping time will usually take 10-15days after sending out ,but we can offer express shipping.To upgrade your shipping, please reach out to us before placing your order.So, if you’re looking to make your office space a little more comfortable, we’ve got you covered.

1. All orders will be handled within 48 hours.

2. All items ship via 17 TRACK. (Tracking Website: https://www.17track.net/zh-cn). A tracking number is provided to the email given at checkout.

3.We deliver across the global.

4.Generally, international shipments take approximately 10-15 working days to receive once shipped.

CANCELLATIONS

Due to the nature of this business, we are unable to accept cancellations once orders shipped out. Please be sure of your order before you purchase. Please contact me with concerns, we will take good care of you.

RETURNS

We want you to be completely happy with your multibey purchase. Please read the following carefully. If at any time you have any questions, please reach out to us at service@duobey.com We're here to help.

1.Please remember that products cannot be returned due to taxes.                                                                                            

2.If we made a mistake or you have received a damaged or defective item, please contact us at service@duobey.com and we'll make things right.